Case Studies — Client Success Stories Across Industries | Global Computer Support
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Case Studies

Real results from real clients — measurable outcomes demonstrating the impact of managed IT, cybersecurity, and compliance services across regulated industries.

27
Years serving clients
0
Client breaches
100%
Audit pass rate
4hr
Recovery guarantee
Law FirmManaged IT + Cybersecurity

From Break-Fix Chaos to Fully Managed — 15-Attorney PI Firm

A growing personal injury firm with 3 offices was spending 20+ hours per month managing their own IT. Staff productivity suffered during trial prep when systems crashed. After switching to GCS fully managed services, they eliminated downtime during critical discovery deadlines and passed their first ABA compliance audit.

"We used to dread tax season and trial prep because our systems always failed when we needed them most. Since switching to GCS, we have not had a single outage during a deadline. Not one."

— Managing Partner, Personal Injury Firm
See Fully Managed IT Services

Before & After Metrics

99.9%
Uptime achieved (was 94%)
0
Security incidents in 3 years
2 wks
Clio migration completed
20+ hrs
Monthly time saved
Service: Fully Managed IT, Cybersecurity, Clio Support
Medical PracticeHIPAA Compliance + EMR

HIPAA Compliance Overhaul — Multi-Provider Orthopedic Practice

A 12-provider orthopedic practice failed a surprise HIPAA risk assessment from their insurance carrier. They had no documented security policies, no encryption, and no formal incident response plan. GCS implemented complete HIPAA compliance infrastructure in 6 weeks — and the practice passed their next audit with zero findings.

"Our insurance carrier told us we were one breach away from losing coverage. GCS had us fully HIPAA compliant in 6 weeks. Our next audit had zero findings — our carrier was shocked."

— Practice Administrator, Orthopedic Practice
See HIPAA Compliance Services

Before & After Metrics

0
HIPAA audit findings (was 14)
100%
MFA enforcement (was 0%)
6 wks
Full compliance achieved
$45K
Saved vs hiring compliance staff
Service: HIPAA Compliance, Managed Cybersecurity, EMR Support
Law FirmRansomware Recovery

Ransomware Recovery in 4 Hours — 5-Attorney Family Law Practice

A family law practice was hit by ransomware that encrypted 3 years of case files, client communications, and financial records. Their previous IT provider had no usable backup. GCS recovered everything from immutable backup within 4 hours, rebuilt their security stack, and the firm has been incident-free for 2+ years.

"They told us our files were gone. GCS had everything restored before lunch. We did not pay a single dollar in ransom. That day changed how we think about IT."

— Senior Partner, Family Law Practice
See Law Firm Cybersecurity

Before & After Metrics

4 hrs
Full recovery time
$0
Ransom paid
0
Incidents since (2+ years)
100%
Data recovered
Service: Managed Backup & DR, Managed Cybersecurity
Accounting FirmIRS Compliance + Cloud

IRS WISP Compliance and Cloud Migration — 20-Person CPA Firm

A growing CPA firm with 20 staff needed to meet the IRS WISP requirement and move from aging on-premises servers to a cloud-hosted QuickBooks and M365 environment. GCS delivered both — a custom WISP, FTC Safeguards compliance, and a zero-downtime cloud migration completed before tax season.

"We went from zero compliance documentation to passing every requirement — and our team can now work from home during tax season without VPN issues. GCS made both happen in 8 weeks."

— Managing Partner, CPA Firm
See Accounting Compliance

Before & After Metrics

9/9
FTC Safeguards elements met
0
Downtime during migration
$12K
Annual savings vs on-prem
100%
Remote work capability
Service: Compliance, Cloud Migration, QuickBooks Support
ConstructionJobsite IT + Procore

8 Jobsites Connected — Commercial General Contractor

A commercial GC running 8 simultaneous jobsites was using personal hotspots for internet, had no MDM on field devices, and no VPN for project managers accessing Sage 300 remotely. GCS deployed jobsite network kits, enrolled 60+ devices in Intune, and configured Procore with Sage integration across all active projects.

"We went from superintendents sharing phone hotspots to every site having real internet, secured Wi-Fi, and cameras — deployed the same day. Our PMs can pull up budgets from the trailer now."

— Operations Manager, Commercial GC
See IT for Construction

Before & After Metrics

8
Jobsites connected (was 0)
62
Devices managed via MDM
Same day
Jobsite network deployments
0
Lost device data breaches
Service: Jobsite Connectivity, MDM, Procore Support
Medical PracticeEMR Migration + DR

EMR Migration with Zero Data Loss — 8-Provider Primary Care Clinic

An 8-provider primary care clinic needed to migrate from an aging on-premises EMR to eClinicalWorks cloud. Their previous IT company said it would take 6 months. GCS completed the full migration — including 15 years of patient records, lab interfaces, and e-prescribing — in 10 weeks with zero data loss and zero downtime.

"Our old IT company said 6 months. GCS did it in 10 weeks. Every patient record transferred. Every lab interface reconnected. Our providers did not miss a single patient appointment during the transition."

— Office Manager, Primary Care Clinic
See EMR/EHR Support

Before & After Metrics

10 wks
Migration completed (quoted 6mo)
0
Data loss — records, labs, Rx
Day 1
All interfaces reconnected
+40%
EMR performance improvement
Service: EMR Migration, Cloud Services, Backup & DR

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