Medical Backup & Disaster Recovery — HIPAA Cloud Backup, BCP, DR Testing | Global Computer Support
Industries → Medical

When Your EMR Goes Down, Patient Care Stops. We Make Sure It Never Happens.

Ransomware. Server failure. Natural disaster. Power outage. Any of these can shut down your practice for days — or permanently. GCS provides HIPAA-compliant backup, tested disaster recovery, and business continuity planning that guarantees your patient data is always recoverable and your practice is always operational.

Backup & DR — Status

Protected
Backup Success Rate100%
Data Loss Events (27yr)0
Last Backup6 hrs ago
Last DR TestApril 2026
Recovery Guarantee4 Hours
HIPAA CompliantVerified
EncryptionAES-256
HIPAA-Compliant Cloud Backup

Every Patient Record — Encrypted, Verified, Recoverable

HIPAA requires addressable encryption for ePHI at rest and in transit, documented backup procedures, and tested recovery capability. Most practices have backup — but have never tested whether their backup actually works. We test ours monthly.

AES-256 Encryption

All backup data encrypted at rest and in transit — meeting HIPAA Security Rule requirements for ePHI protection

Automated Verification

Every backup automatically verified for completeness and restorability — not just "completed successfully" but actually testable

EMR-Specific Backup

Database-aware backups for Epic, Cerner, eClinicalWorks, and athenahealth — capturing application state, not just files

Immutable Snapshots

Backup copies that cannot be altered, encrypted, or deleted by ransomware — even if an admin account is compromised

Cloud Backup — Configuration
Backup PlatformDatto BCDR
Encryption StandardAES-256
Backup FrequencyEvery 15 min
EMR Database BackupApplication-Aware
Immutable SnapshotsEnabled
Verification TestingAutomated
BAA with Backup VendorActive
Retention Period90 Days
RTO & RPO Planning

Guaranteed Recovery Targets — In Your Contract

When your EMR goes down, the question is not whether you have backups — it is how fast you can see patients again. We define exact recovery targets, put them in writing, and test them monthly to prove we can meet them.

RTO — Recovery Time Objective

4 hrs
Maximum time to full system recovery

Your EMR, servers, and clinical workstations restored to full operation within 4 hours — from any scenario including ransomware, hardware failure, or site disaster.

  • 4-hour standard guarantee
  • 1-hour cloud failover for EMR
  • SLA credits if missed
  • Tested monthly

RPO — Recovery Point Objective

15 min
Maximum patient data loss window

With 15-minute incremental snapshots, you lose at most 15 minutes of clinical documentation. For EMR databases, we achieve near-zero RPO with continuous replication.

  • 15-minute incremental snapshots
  • Near-zero for EMR databases
  • 90-day point-in-time recovery
  • Verified every backup cycle
Business Continuity Planning

Your Practice Stays Open — Even When Everything Else Closes

A business continuity plan is not just IT — it covers your entire practice operations during a disruption. Who calls whom. Which systems come back first. How patients are notified. Where staff work if the building is inaccessible. We build and test all of it.

Documented BCP

Written plan covering critical systems, recovery priorities, communication chain, and role assignments — reviewed and updated quarterly

Clinical Priority Ranking

EMR first, then scheduling, then billing, then admin — recovery order based on patient care impact, not random

Telehealth Failover

If your office is inaccessible, providers can see patients via telehealth within hours — pre-configured and tested

Patient Communication Plan

Pre-written notification templates for appointment rescheduling, practice status updates, and alternate care instructions

BCP — Status

Current
BCP DocumentCurrent
Last Tabletop ExerciseQ1 2026
Critical Systems Ranked8 Systems
Communication ChainTested
Telehealth FailoverReady
Patient NotificationTemplates Ready
Next ReviewQ2 2026
On-Site and Off-Site Backup

The 3-2-1 Rule — Built Into Every Medical Backup

A single backup copy is not backup — it is a single point of failure. We implement the 3-2-1 rule for every medical practice: three copies of your data, on two different storage types, with one copy off-site. This ensures no single event — fire, flood, ransomware, or hardware failure — can destroy all copies.

Local BCDR Appliance

Datto appliance on-site for fast local recovery — full server restore in minutes

Cloud Replication

Every backup replicated to encrypted cloud storage in a separate geographic region

Cloud Failover

If your office is destroyed, your EMR spins up in the cloud within 1 hour

Immutable Protection

Off-site copies are immutable — ransomware cannot encrypt or delete them

3-2-1 Backup Architecture
Copy 1: Production DataLive
Copy 2: Local BCDRSynced
Copy 3: Cloud (Off-Site)Replicated
Storage Type 1Local NVMe
Storage Type 2Cloud Object
Geographic Separation1,000+ miles
Immutable ProtectionEnabled
Cloud Failover ReadyUnder 1 hour

Disaster Recovery Testing — Monthly, Documented, Auditable

A backup you have never tested is a backup you cannot trust. We perform full disaster recovery tests every month — restoring your EMR, verifying clinical workflows, and documenting results for HIPAA compliance audits.

Full System Restore

Complete server and EMR restoration from backup to isolated test environment — verifying data integrity, application functionality, and recovery time.

Monthly — all passed

Ransomware Scenario

Simulated ransomware attack with full rollback from immutable snapshots — proving recovery without paying ransom and measuring actual recovery time.

Quarterly — $0 ransoms

Cloud Failover Test

Primary site simulated failure with EMR and critical systems failing over to cloud infrastructure — verifying patients can be seen during a total site loss.

Semi-annual — verified

Could your practice survive 23 days of downtime?

That is the average ransomware recovery time for healthcare organizations without proper DR. Our free backup assessment evaluates your current strategy, identifies gaps, and builds a recovery plan that guarantees your practice is back in 4 hours — not 23 days.

27 years. Zero data loss. 100% backup success rate. 4-hour recovery guarantee.